By making a booking you are deemed to have read, understood and accepted South Wales Dog Training Academy terms and conditions. Completion of the booking process and acceptance of our terms and conditions forms your contract with South Wales Dog Training Academy.

Training & Consultations

  1. South Wales Dog Training Academy uses positive, reward-based training methods and therefore harsh handling will NOT be allowed under any circumstances. We reserve the right to stop the session at any time if this is not adhered to.

  2. We do not allow prong or choke chain collars, slip leads, extendable leads or any other equipment deemed harmful or aversive to the dog. (If you need help with selecting equipment please to us know.)

  3. We adhere to the Association of Pet Dog Trainers (APDT) and Institute of Modern Dog Trainers (IMDT) Code of Ethics.

  4. By agreeing to the Terms and Conditions, you give South Wales Dog Training Academy permission to publish in print, electronic, or video format the likeness or image of you and your dog. You release all claims against South Wales Dog Training Academy with respect to privacy rights, publicity rights, copyright ownership and publication, including any claim for compensation related to use of the materials.

Bookings, Payments & Cancellations

  1. Payment for services also implies agreement with these terms and conditions.

  2. Bookings for 1-2-1 sessions, classes and behaviour consultations will be confirmed on payment.

  3. Payment for all training and behaviour consultations must be made at least 72 hours prior to the session.

  4. A minimum of 72 hours cancellation notice is required for training sessions and behaviour consultations, except in the case of extreme emergency. Cancellation resulting with less than 72 hour’s notice may be charged at the full rate.


The dog owner/guardian agrees to indemnify and hold South Wales Dog Training Academy harmless from all liability for any loss, damage or injury to persons, animals or property arising from  or related to the owner/guardian’s dog. They also agree that South Wales Dog Training Academy shall not to liable for loss or damage to the animal for any reason.